Finding a Suitable Funeral Director

A funeral is a unique occasion, personal to the individual who has passed away, their family, friends and loved ones. A funeral director can help you make arrangements that are appropriate to the person who has died and the preferences of the people making the arrangements.

Why do you need a funeral director?
There are lots of decisions and choices to make when arranging a funeral. The person who has died may have given instructions for their funeral in their will or elsewhere. These are not binding if there is not enough money in the estate to pay for what they wanted, or it is not possible for other reasons, but should be followed closely wherever possible. Where this information hasn’t been shared, you’ll need to act in the best interests of your lost loved one.

Your funeral director will ask questions including what kind of music should be played, a coffin style, flower arrangements, who should conduct the service and much more. This can be overwhelming, so take your time when answering these questions – unless you need to have the funeral very quickly. Also feel free to ask your funeral director as many questions as you need to, to feel comfortable with this process.

It may be possible to arrange a funeral without using a funeral director.

Please call us if you are thinking about this, to talk through whether it is the best choice for you: 0800 024 6121.

Helpful links

The National Association of Funeral Directors and the National Society of Allied and Independent Funeral Directors both have lists of funeral directors who are their members and who adhere to their Codes of Practice, which can be found here:

The National Association of Funeral Directors (NAFD)

National Society of Allied and Independent Funeral Directors (SAIF)

Alternatively, you can call us for free* on 0800 024 6121 for more information. Or get in touch by using our live chat function.

People are entitled to choose their own celebrant independently and if they do so, can often find someone much more suited to the type of ceremony they are planning. The Institute of Civil Funerals ( are an organisation that people can find a professional celebrant in their area.