The National Bereavement Service (NBS) provides free, specialist support to MUFG employees and their families when someone dies.
Our team offers a safe, compassionate space to talk, reflect, and feel heard, along with clear, practical guidance to help you navigate the many emotional and logistical challenges that follow a bereavement. We’re here to support you through one of life’s most difficult moments, whatever you may need.
The National Bereavement Service offers both emotional support and clear, practical guidance to help you navigate what needs to happen after a death. Whether you need someone to listen, help understanding what to do next, or reassurance about supporting others, our advisors are here to make things feel less overwhelming.
We can also support managers in caring for bereaved colleagues and help you decide when additional resources may be useful. Whatever your situation, no question is too small — you can reach out as often as you need.
A listening ear, whenever you need it.
Our advisors can help you with:
There’s no limit to how many times you can call.
We’ll help you understand what to do next.
We offer clear, step-by-step support with:
Our goal is to reduce stress — not add to it.
You can reach out if:
No question is too small.
Supporting a bereaved colleague? We can help.
We can guide you on:
If you’d like to learn more, just ask when you call.
At MUFG you have access to confidential support via an EAP, which can offer structured counselling helping you navigate your emotions and the sense of loss. For more information on this benefit and how to utilise the service, search ‘Employee Assistance Programme’ in KIZUNA.
The National Bereavement Service (NBS) is a not-for-profit organisation offering independent, impartial bereavement support.
Our team combines professional expertise with real lived experience — ensuring every caller is met with empathy, clarity, and respect.
Supporting MUFG employees with compassion, clarity, and care. Call our dedicated helpline Monday to Friday. Free & Confidential.
Prefer to type? Live chat available at www.theNBS.org
Or email:
"*" indicates required fields
