What does the National Bereavement Service offer?

The National Bereavement Service (NBS) provides bespoke practical and emotional support for bereaved people. Contact bereavement services via our helpline or send us a message today to get help.

Emotional support and bereavement care is available to those who need extra comfort during this challenging time. We’re here to help and find solutions – whatever that may be.

At the NBS, you can find the following help:

  • Registering a death and when the coroner or procurator fiscal is involved
  • Finding a reliable funeral director and how a funeral can be paid for
  • Prioritising who needs to be informed of a death
  • Help with understanding if you need probate and how to go about it
  • Information about legal tasks, whether you can do it yourself or you need a solicitor and the costs
  • Dealing with debts of the person who died
  • Support if you feel you are struggling with your emotions
  • Advice on how to support family, friends and colleagues with grief 

If anything is not on this list that you need to ask, please contact us.

Where to start

The immediate steps to take following a bereavement

Arranging a funeral

How to find the most suitable funeral director for your loved one

Long-term planning

Everything you need to know about the probate process

Every bereavement is different and unique

There are different steps to take, depending on the circumstances of your bereavement. We’re here to help with the practical aspects of bereavement, as well as sourcing the emotional support you may need. We will guide you and explain what is happening, whatever situation you find yourself facing.

We are NBS

The National Bereavement Service (NBS) provides bespoke practical and emotional support for bereaved people in the UK. The NBS offers practical bereavement support including finding a reliable funeral director and guiding you through the legal side of bereavement. Signposting for bereavement counselling is also available. This includes child bereavement and suicide bereavement, as well as providing advice and care to anyone planning ahead in anticipation of their own death.

Emotional support and bereavement care is available to those who need extra help during this challenging time. We’re here to help and find solutions – whatever is needed.

“Losing someone we love is upsetting and often traumatic, but few of us realise how much practical work goes along with it.

“We welcome any initiative to help people through the practical aspects of bereavement while they are still coping with the emotional impact.

“The National Bereavement Service helps people through the actions they need to take at a time when it’s hard to think of anything other than the person they’ve lost.”
Nikki Archer, St Giles Hospice