0800 0246 121
0191 656 3201
info@thenbs.org
Mon - Fri 09:00 - 18:00, Sat 10:00 - 14:00, Sun – CLOSED

Practical Help
- Pre-Death PlanningGetting prepared ahead of time when expecting a loss.
  - Estate PlanningHow to prepare and distribute left assets.
  - Will Writing ServicesThe importance of writing will and a review of the Will writing options.
  - Trust FundsInformation on various types of trust funds that can be set up.
  - Lasting Power of Attorney: What is It and How to Set Up an LPAA step-by-step guide on how to appoint an LPA and the importance of doing so.
  - Finding a Suitable Funeral DirectorGet help organising and planning a funeral.
  - Covering Funeral CostsGet help for funeral arrangement costs.
- Legal SupportUnderstand your legal obligations around bereavement.
  - Laws of IntestacyDetermines who is entitled to inheritance by law.
  - Making Changes to InheritanceChanging how inheritance is distributed at this stage requires a Deed of Variation
  - Bona VacantiaWhen there is no living blood relatives, ownerless assets default to the crown.
  - Debts after DeathWhat happens to debts after someone dies.
  - Inheriting DebtThe circumstances where someone may inherit the debts of the deceased.
- Probate SupportHelp with probate and inheritance.
  - Getting Help with ProbateHelp for those unclear on the probate process.
  - Grant of ProbateHow to get a grant of probate and when you need one.
  - Probate in Northern IrelandAdvice for Northern Ireland residents needing help with probate.
  - Probate in Scotland (Confirmation)Advice for Scotland residents needing help with probate, known as ‘Confirmation’.
  - Inheritance TaxWhen and how to pay inheritance tax.
  - DIY ProbateHow and when to carry out probate by yourself.
  - Executor of Will DutiesList of duties required by the distributor of the deceased’s estate.
  - Find Unclaimed Assets of a Deceased PersonHelp for finding unclaimed assets left in wills or from dying intestate.
  - Selling a Probate PropertyAdvice on the process of selling a property in probate.
  - Probate FeesGuidance and advice on the fee costs you may incur in during the probate process.
  - Contentious ProbateAdvice on problems and disagreements that can arise during probate.
  - Deed of VariationChange details about how inheritance is distributed.
- Practical Tasks after a DeathThings to do after someone dies.
  - Death RegistrationWho to contact to register a death.
  - Finding a Funeral DirectorGet help finding a suitable director to arrange a funeral.
  - Covering Funeral CostsGet help paying for a funeral.
  - Paying Inheritance TaxHelp on when and how to pay inheritance tax.
  - Benefits CalculatorFree assessment of benefits you may be entitled to.
  - Stopping Junk MailHow to reduce mail and correspondence to the address of a deceased person.
  - When Coroner is InvolvedAn explanation of the coroner’s process and their involvement.
- Getting Practical & Legal HelpSpeak to someone about the practical or legal aspects of bereavement.
Emotional Help
- GriefNavigating and managing the experience of grief.
  - Managing GriefGet ideas on managing the experience of grief.
  - Traumatic BereavementHelp for managing a traumatic bereavement or PTSD associated with bereavement.
- Specific RelationshipsSupporting grief for relationships and partnerships.
- Supporting OthersHelping others through their bereavement.
  - Supporting ChildrenGet help for explaining the loss of a grandparent or elderly relative to a young child.
  - Supporting EmployeesHelp for employers on how to support employees through bereavement.
- Sharing the NewsHelp with communicating bereavement.
  - Social Media MemorialisationHow to create memorialised social media accounts.
  - Explaining to Young Children
- Getting Help & CounsellingUseful organisations for emotional wellbeing and mental health support.
Quick Guides
Workplace & Training
About NBS
- About NBS
- Donate
- News
- Research
Contact NBS

Practical Help
- Pre-Death PlanningGetting prepared ahead of time when expecting a loss.
  - Estate PlanningHow to prepare and distribute left assets.
  - Will Writing ServicesThe importance of writing will and a review of the Will writing options.
  - Trust FundsInformation on various types of trust funds that can be set up.
  - Lasting Power of Attorney: What is It and How to Set Up an LPAA step-by-step guide on how to appoint an LPA and the importance of doing so.
  - Finding a Suitable Funeral DirectorGet help organising and planning a funeral.
  - Covering Funeral CostsGet help for funeral arrangement costs.
- Legal SupportUnderstand your legal obligations around bereavement.
  - Laws of IntestacyDetermines who is entitled to inheritance by law.
  - Making Changes to InheritanceChanging how inheritance is distributed at this stage requires a Deed of Variation
  - Bona VacantiaWhen there is no living blood relatives, ownerless assets default to the crown.
  - Debts after DeathWhat happens to debts after someone dies.
  - Inheriting DebtThe circumstances where someone may inherit the debts of the deceased.
- Probate SupportHelp with probate and inheritance.
  - Getting Help with ProbateHelp for those unclear on the probate process.
  - Grant of ProbateHow to get a grant of probate and when you need one.
  - Probate in Northern IrelandAdvice for Northern Ireland residents needing help with probate.
  - Probate in Scotland (Confirmation)Advice for Scotland residents needing help with probate, known as ‘Confirmation’.
  - Inheritance TaxWhen and how to pay inheritance tax.
  - DIY ProbateHow and when to carry out probate by yourself.
  - Executor of Will DutiesList of duties required by the distributor of the deceased’s estate.
  - Find Unclaimed Assets of a Deceased PersonHelp for finding unclaimed assets left in wills or from dying intestate.
  - Selling a Probate PropertyAdvice on the process of selling a property in probate.
  - Probate FeesGuidance and advice on the fee costs you may incur in during the probate process.
  - Contentious ProbateAdvice on problems and disagreements that can arise during probate.
  - Deed of VariationChange details about how inheritance is distributed.
- Practical Tasks after a DeathThings to do after someone dies.
  - Death RegistrationWho to contact to register a death.
  - Finding a Funeral DirectorGet help finding a suitable director to arrange a funeral.
  - Covering Funeral CostsGet help paying for a funeral.
  - Paying Inheritance TaxHelp on when and how to pay inheritance tax.
  - Benefits CalculatorFree assessment of benefits you may be entitled to.
  - Stopping Junk MailHow to reduce mail and correspondence to the address of a deceased person.
  - When Coroner is InvolvedAn explanation of the coroner’s process and their involvement.
- Getting Practical & Legal HelpSpeak to someone about the practical or legal aspects of bereavement.
Emotional Help
- GriefNavigating and managing the experience of grief.
  - Managing GriefGet ideas on managing the experience of grief.
  - Traumatic BereavementHelp for managing a traumatic bereavement or PTSD associated with bereavement.
- Specific RelationshipsSupporting grief for relationships and partnerships.
- Supporting OthersHelping others through their bereavement.
  - Supporting ChildrenGet help for explaining the loss of a grandparent or elderly relative to a young child.
  - Supporting EmployeesHelp for employers on how to support employees through bereavement.
- Sharing the NewsHelp with communicating bereavement.
  - Social Media MemorialisationHow to create memorialised social media accounts.
  - Explaining to Young Children
- Getting Help & CounsellingUseful organisations for emotional wellbeing and mental health support.
Quick Guides
Workplace & Training
About NBS
- About NBS
- Donate
- News
- Research
Contact NBS

John Lewis Partnership

The National Bereavement Service

The death of someone close is often one of the most challenging times many of us will face. Whether a death is anticipated or it’s been more sudden, practical and emotional help from the National Bereavement Service is on hand whenever you need it.

The NBS’ professional bereavement advisers offer expert, unbiased guidance to Partners, retired Partners and Partners’ families, including:

Who to notify & legal steps to take
Understanding & navigating probate
Finding a funeral director & paying for a funeral
Finding & applying for bereavement benefits
Signposting to other organisations for more support

Speak to NBS advisers for step-by-step support from a friendly face.

Call the John Lewis Partnership Helpline on: 0800 023 6482

Get in touch

Contact us today

For more information about the National Bereavement Service, contact us today on:

or contact us via our live chat function below.

John Lewis Partnership

Call the John Lewis Partnership Helpline on: 0800 023 6482

Get in touch

Contact us today

UK callers:

International callers:

Email: