Professional grief & bereavement training to better support your people

25 January 2023

Do your people know what to do when someone dies?

Bereavement affects most people during their lifetime, but many don’t know what to do when someone dies.

Do your people, service providers or volunteers know how to answer questions such as:

  • What do you need to do when someone dies?
  • Who should I contact?
  • Where can I get help?

Professional bereavement training for your organisation from the National Bereavement Service and Adroit’s advisors helps you to support your people, clients and customers more effectively and sensitively, with invaluable, practical guidance at what can be an extremely challenging time.

Did you know?

  • More than half of employees would consider leaving their employer if they were treated badly following a bereavement (NCPC Dying Matters (2015) Life after death bereavement report)
  • 1 in 3 line managers would welcome help in how to support bereaved employees (Marie Curie Respecting and supporting grief at work)
  • Only 1 in 3 employers have a bereavement policy in place (Marie Curie Respecting and supporting grief at work)

Training tailored to your organisation

All death, dying and bereavement training courses are tailored to your organisation and the course’s participants , co-branded to ensure consistency for your team and include good interactive opportunities and  Q&A.

Training is suitable for everyone. From leadership and HR teams to staff, volunteers or even members of the public, participants learn what to do when someone dies, how to talk to bereaved people and how to provide sensitive, practical and emotional support to colleagues and clients.

Bereavement training is delivered online or face-to-face according to your preferences. Legal and financial training topics related to death, dying and bereavement are offered in partnership with Adroit Legal Services.

Our core grief & bereavement training courses include:

  • Overview: What to do when someone dies – Coping with grief and the emotional aspects of bereavement, as well as what you have to do when someone dies.
  • Step by Step: What to do when someone dies – A deep-dive into what to do, and the practical steps to take, when someone dies.
  • The experience of grief – Grief and bereavement training that focuses on feelings, and how people respond to the emotional side of grief.
  • Communicating with bereaved people as part of your job – An interactive training session that helps your team to deliver useful information clearly and with empathy.
  • Understanding probate –A session that outlines what probate is and what it involves, including what happens when someone dies without a will.
  • Planning ahead when you’re a carer –Death, dying and bereavement training that helps people understand what they need to do to protect their family.

Our legal & financial training topics include:

  • Why you should make a Will – It’s easy to put off making a Will. This session explains why a Will’s important and how one can protect your family if you are no longer here to care for them.
  • The importance of Lasting Powers of Attorney – In this session, we cover why you need a Power of Attorney, address common misconceptions and explain what happens if you don’t have LPAs in place.
  • Residential conveyancing – This session explains the broad range of work undertaken by conveyancers, the importance of engaging with a reputable, trustworthy and proactive adviser and answers FAQs such as how long a property transaction may take.
  • Family law – Our team discusses family matters including divorce and finances, child arrangements, family agreements and domestic abuse.
  • Protecting your property & money –A longer session, this topic explores ways to protect your property and money, including lifetime trusts, avoiding probate and reducing inheritance tax.

Who we work with

Working together, Adroit Legal Services and the National Bereavement Service enhance wellbeing for our client organisations through professional grief and bereavement training alongside our public-facing services.

Providing access to practical and emotional understanding, support and new skills, death, dying and bereavement training brings greater confidence and lasting positive impacts for our clients’ organisations, people, clients and customers.

I was delighted with the content and feedback, with over 500 advisers attending the webinar and providing overwhelmingly positive feedback, and many requesting further information.

The comments post the event suggested that this difficult but extremely important subject was something they really welcomed expert guidance on.

“I was delighted with the content and feedback, with over 500 advisers attending the webinar and providing overwhelmingly positive feedback, and many requesting further information.

The comments post the event suggested that this difficult but extremely important subject was something they really welcomed expert guidance on.”

Vince Smith-Hughes – Director of Specialist Business Support Retail Distribution, Pru (part of M&G plc)

“The team at Exizent are so grateful for the time Anne and Lisa took to talk to us about their experience supporting families, and how they carefully tailored the talk for us.

It was so well received and paved the way for a lot of interesting discussions, particularly on the language we should use when talking about loss. Thank you both, it was very thought-provoking.”

Nick Cousins – Founder & CEO, Exizent

“This was exactly the sort of information we were looking for when we contacted you. The comments section was going off the hook with people stating that they’d found the session helpful, reassuring, even someone saying it had lessened their anxiety around this topic.

The training was brilliant, I feel far more educated and up-to-speed in the bereavement space and I think a lot of our colleagues will benefit hugely from this.”

Charlotte Bedford – Senior Policy Advisor, Department for Transport

“NBS facilitated a thought provoking session on bereavement using their expertise to provide employees with an opportunity to better understand and prepare for the bereavement process, encouraging more open discussions on this topic.

NBS wove two Sky personal story speakers into their interactive session to demonstrate to Sky employees how grief can affect people differently followed by Q&A.”

Mental Health Empowerment – Finance & Procurement, Sky

Find out more about bereavement training services from Adroit Legal Services & the National Bereavement Service

Speak to our team to explore professional grief and bereavement training services tailored to your organisation.

Call 0333 355 2964 or visit www.adroitlaw.co.uk/contact