Grief and Bereavement Training from the National Bereavement Service Bereavement will affect most people during their lifetime, but many people don’t know what to do when someone dies.Whether you are an organisation that works with bereaved people, a bereavement counselling service or a company that wants to support bereaved employees or customers effectively, speak to our team to find out how our bereavement training can help. Download our Training Overview Contact Us What to do when someone dies Many employees, service providers and volunteers don’t know how to answer questions like ‘what do you need to do when someone dies?’ Our bereavement training courses are designed to help you anticipate and answer questions like this. They can also equip your team to respond sensitively to someone who is coping with grief and bereavement.The information our experts will walk you through during each tailored bereavement training session, will help delegates to build a what to do when someone dies checklist, and give them important insights on topics as diverse as what to do when someone dies without a will and where to look for bereavement counselling with the support of an accredited counsellor.All our death, dying and bereavement training courses are tailored to your unique requirements and delivered by our trained grief and bereavement advisors. Depending on the bereavement training focus you require, we may also include content about what to do when someone dies from Adroit Legal Services or other third parties with specialist expertise. Mental Health Empowerment – Finance & ProcurementSkyNBS facilitated a thought-provoking session on bereavement using their expertise to provide employees with an opportunity to better understand and prepare for the bereavement process, encouraging more open discussions on this topic. NBS wove two Sky personal story speakers into their interactive session to demonstrate to Sky employees how grief can affect people differently followed by Q&A.Charlotte Bedford – Senior Policy AdvisorDepartment for TransportThis was exactly the sort of information we were looking for when we contacted you. The comments section was going off the hook with people stating that they’d found the session helpful, reassuring, even someone saying it had lessened their anxiety around this topic. The training was brilliant, I feel far more educated and up-to-speed in the bereavement space and I think a lot of our colleagues will benefit hugely from this.Nick Cousins – Founder & CEOExizentThe team at Exizent are so grateful for the time Anne and Lisa took to talk to us about their experience supporting families, and how they carefully tailored the talk for us. It was so well received and paved the way for a lot of interesting discussions, particularly on the language we should use when talking about loss. Thank you both, it was very thought-provoking.Lisa Appadurai – Link WorkerSocial PrescribingThe National Bereavement Service provided two training sessions to our Social Prescribing Team. We speak with bereaved people every week and we all felt that we needed more education around how best to support their needs. Overall, we all found that the training made us think about how we might support patients more appropriately going forward and we gained so much knowledge and insight. We would highly recommend the training to other organisations, especially as many patients have let us know that after a death, they have found some institutions (such as banks, insurance companies etc) have been particularly unhelpful and obstructive to those coping with bereavement. We would suggest that this type of training should be mandatory in these situations.Vince Smith-Hughes – Director of Specialist Business SupportPrudential (part of M&G plc)I was delighted with the content and feedback, with over 500 advisers attending the webinar and providing overwhelmingly positive feedback, and many requesting further information. The comments post the event suggested that this difficult but extremely important subject was something they really welcomed expert guidance on. Bereavement Training Designed Around You All our bereavement training courses can be tailored to meet the needs of your organisation and the delegates who will attend. They can be co-branded for your organisation and will include a Q&A session.Our death, dying and bereavement training is suitable for anyone, so delegates may include your leadership team and HR professionals, your staff, volunteers, or members of the public to whom you provide a service. Anyone who would like to know what to do when someone dies or how to talk to bereaved people will find our grief and bereavement training content useful.We offer bereavement training online, using whichever platform you prefer. Face-to-face sessions can also be arranged, where appropriate.The length of each grief and bereavement training session will be determined by the content required. Our trainers can deliver a lot of information about what to do when someone dies within a short time but sufficient time for questions should be based on the number of delegates attending.Some of our core death, dying and bereavement training courses are outlined below, but we are constantly adding to this list with new presentations and bespoke what to do when someone dies content: Introduction to the work of the National Bereavement Service 20-60 mins Overview of what to do when someone diesIncludes both coping with grief and the emotional aspects of bereavement and what you have to do when someone dies. 90-120 minutes with a short break Step by Step – what to do when someone dies checklistUnderstanding the detail of what to do when someone dies from a practical perspective. 60-90 minutes The Experience of GriefGrief and bereavement training that focuses on feelings and how people respond to the emotional side of grief. 60-90 minutes Communicating with Bereaved People as Part of Your JobAn interactive bereavement training session to help your team deliver helpful information clearly and with empathy. 60-120 minutes with a short break Understanding ProbateA session that outlines what probate is and what it involves, including what happens when someone dies without a will. 40-90 minutes Planning AheadDeath, dying and bereavement training that helps people understand what they need to do to protect their family. 40-90 minutes We also offer a range of short bereavement training sessions on legal & financial topics in partnership with Adroit Legal Services: Why You Should make a WillIt is easy to put off making a Will - this session explains why it is important and how it can protect your family if you are no longer here to care for them. 30-45mins The Importance of Lasting Powers of Attorney This session covers why you need a Power of Attorney, common misconceptions and what happens if you don't have them. 30-45mins Residential ConveyancingThis session explains the many types of matters a conveyancer can deal with and the importance of engaging with a reputable, trustworthy, and proactive firm. We also cover FAQs, such as how long does a property transaction take, and why, as well as taking you through the conveyancing process. 30-45mins Family Law This session discusses everything ‘family’, including divorce and finances, children (including types of court orders, no order principle, the role of CAFCASS, and parental responsibility), family agreements (pre and post nuptial and cohabitation agreements), and domestic abuse (harassment and the police, non-molestation order, occupation order). 30-45mins Funeral Plans ExplainedThis session explains what a funeral plan is and the different options, the key benefits of taking out a plan, and the important points to consider before purchasing. 30-45mins Protecting your Property and MoneyThis is a longer more in-depth session explaining ways to protect your property and money including the benefit of lifetime trusts to protect your wealth, avoid probate, and help reduce inheritance tax. 45-60mins The cost of our grief and bereavement training courses depends on the length of the session, the content, the number of delegates involved and whether you choose an online or face-to-face format.Get in touch for an informal chat about the bereavement training we can offer to help your team feel confident in their knowledge of what to do when someone dies and the challenges facing bereaved people.