Group Bereavement Training for Professionals

In specific professional settings, supporting those who are grieving is an essential and intricate task.

Our specialised bereavement training is designed to provide organisations with the necessary skills and sensitivity to support bereaved people.

This course will equip professionals and volunteers with the tools needed to navigate both the emotional and practical aspects of bereavement, offering a comprehensive understanding of how to care for people experiencing grief.

Empowering Organisations with Compassionate, Bespoke Bereavement Training

Tailored support for HR, people leaders, Mental Health First Aiders, and frontline teams.

Give your teams the confidence to support colleagues and customers through grief — with training built around the real challenges your organisations face.

✅ Compassionate and practical
✅ Expert-led and suitable for all organisations
✅ Aligned to your organisation’s values and roles

Trusted by leading UK employers across healthcare, finance/banking, utilities, retail, government departments, NHS Trusts, Housing & Care, and more.

Why Choose Our Training?

  • Expert-Led Curriculum: Our bereavement training programs and courses for professionals are designed and delivered by leading experts in grief and bereavement, ensuring you receive the most up-to-date and comprehensive training available.
  • Practical Skills for Real Situations: Through engaging workshops and scenario-based learning, gain practical tools and techniques that can be immediately applied in your professional context.
  • Designed Around Your Goals: Our bereavement courses for professionals (regardless of seniority) are developed in consultation with your organisation to meet your specific learning objectives. Whether this is within the UK or international, online, or face-to-face in one or multiple sites.
  • Flexible Learning Options: Course length is flexible (from 1 hour to 1 day) as are numbers attending, depending on your preferred content and delivery method. We do not do ‘off the peg’ training but always work with you to design training that works for you.
  • Trusted and Recommended by UK Organisations: We’re proud to have been mentioned on the BBC as one of the go-to places for bereavement support as well as by UK employers and government organisations.

To get a quote: Call us free on 0800 0246 121, email us at info@thenbs.org or send an enquiry form with your requirements.

This training is intended for organisations. If you are an individual seeking training, please see our training for individuals.

Support for Your Employees and Teams Through Bereavement and Beyond

Grief is universal — yet only one in five UK employees feel supported by their employer after a bereavement. And while 56% of employees take fewer than five days off following a death, many struggle silently on their return to work, impacting performance, morale, and wellbeing.

At the National Bereavement Service (NBS), we bring years of experience supporting employees, leaders, and customer-facing teams with the emotional and practical challenges of grief.

Our expert-led training goes beyond policy — empowering your people with the tools to:

  • Navigate their own grief
  • Confidently support bereaved colleagues
  • Respond empathetically to grieving clients and service users

Whether managing a team or working on the front line, your staff will gain real-world strategies to build emotional resilience and maintain compassionate, productive relationships — both internally and externally.

NBS delivers training across the UK and internationally, backed by deep experience from leading industry sectors including finance, retail, healthcare, housing, and government.

Bespoke Training Designed for Organisations Facing Bereavement

We work with organisations that want to better support bereaved employees — especially during bereavement leave and the often-overlooked return to work. Whether you operate in retail, finance, housing, healthcare, logistics, leisure, construction, or care — compassionate communication and emotional resilience are essential.

Our training is also ideal for teams who regularly engage with bereaved individuals, including:

  • Carers, support workers and nursing staff — whether paid or voluntary
  • Charities supporting people facing grief and loss in their communities
  • NHS teams:
    • Primary care, including social prescribers, GPs and practice nurses
    • Secondary and tertiary care teams discussing coroner referrals, post-mortems, and end-of-life care
  • Financial services, insurance, pensions and legal teams helping clients through the complexities of probate, debt, and fund access
  • Education providers and researchers, including universities and schools, looking to support both staff and students
  • Housing, hospice, and care organisations in regular contact with residents and bereaved families
  • Professionals encountering people in crisis, including:
    • Counsellors and first responders
    • Utilities and transport services
    • Prison and probation services
    • Government departments and coroners
    • Vehicle recovery teams
    • Media, TV and production teams
    • Travel companies and repatriation services

If your organisation works with people experiencing grief — or if your team is impacted by loss — our training is here to help.

And if we’re not the right fit, we’ll always do our best to signpost you to trusted alternatives.

Effective Training to Equip Your Teams with Skills and Confidence

Our training is highly interactive, blending expert-led presentations with individual and group exercises designed to build confidence through real-world application.

Each session is tailored following a free, no-obligation call, where we learn about your organisation’s challenges, audience, and goals. From there, we design a bespoke training plan aligned with your learning objectives, existing knowledge levels, and common scenarios your teams face.

Whether your team is customer-facing, part of leadership, or working in high-emotion environments, our training equips them with the emotional tools and practical strategies to respond with confidence, empathy, and clarity.

We’ve seen participants walk away feeling empowered — not only to support others but to better navigate their own experiences of loss. While we can’t remove the pain of bereavement, we can replace fear and uncertainty with reassurance and practical guidance.

Key features:

  • Tailored to your team’s roles and needs
  • Delivered by expert facilitators
  • Available as in-person or virtual sessions
  • Flexible pricing based on duration, group size, and format

Foreign, Commonwealth & Development Office

Aegon

Powys Health Teaching Board

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